+
Effective Date: 10th October, 2024
At InStyle Shoes Kenya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you agree to the terms outlined in this policy. 1. Information We Collect We collect the following types of information: Personal Information: When you register, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, delivery address, and payment information. Non-Personal Information: We may collect non-personally identifiable information such as your IP address, browser type, device information, and website usage data (e.g., pages visited, time spent on site). Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, remember preferences, and gather usage data. 2. How We Use Your Information We use the information we collect for the following purposes: Processing Orders: To process and fulfill your orders, including delivery and payment. Customer Service: To communicate with you about your orders, respond to inquiries, and provide customer support. Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, and offers related to our products. You can opt-out of these communications at any time. Website Improvement: To analyze website traffic, understand user behavior, and improve our website performance and design. Legal Compliance: To comply with legal obligations or respond to legal requests and investigations. 3. How We Share Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your information with: Service Providers: Third-party companies that help us operate our business, such as payment processors, delivery services, and IT support. These providers have access to your information only to perform specific tasks on our behalf and are required to protect your data. Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to protect our rights, comply with legal processes, or protect our customers from fraud. 4. Data Security We take the security of your personal information seriously. We use industry-standard encryption technologies, secure payment gateways, and other security measures to protect your data from unauthorized access, disclosure, or alteration. However, please note that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security. 5. Your Rights As a customer of InStyle Shoes Kenya, you have the following rights regarding your personal information: Access and Correction: You can request access to the personal information we hold about you and request corrections if any data is inaccurate or outdated. Data Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations. Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe link in our emails or contacting us directly. 6. Cookies Policy We use cookies to enhance your user experience and improve our website. Cookies are small data files stored on your device that help us track your preferences, remember your login details, and analyze website usage. You can manage cookie settings in your browser and choose to disable them. However, disabling cookies may affect your ability to use certain features of our website. 7. Third-Party Links Our website may contain links to third-party websites. Please note that this Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of those websites before providing any personal information. 8. Children's Privacy Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take the necessary steps to delete such information. 9. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this page periodically to stay informed about how we are protecting your information. 10. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
For all order over Ksh 10,000
If good have Problems
Dedicated support
100% secure payment
